VOKJJ Plaid Cropped Fur Jacket

Welcome to hellosuitlady.

Hellosuitlady.com is a professional online fashion women clothing store. A quick look around our site will reveal our massive range of first-rate goods.

Hellosuitlady.com is a global online store that is a leader in selling fashion clothing. From the moment we founded Brand VOKJJ, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are,VOKJJ offers the same price to all. Whether you’re a retailer, or a shopper looking to get hold of the latest products, we provides light-speed service and fantastic prices. We serve customers from every country in the world, and our goal is to be able to serve everyone worldwide.

Our Mission

To inspire confidence and beauty through redefined and affordable fashion.

Our Promises

We promise to:

Free shipping to most areas in the world.
Source only the best consumer goods and ensure the highest quality possible.
Streamline the buying and payment process making it as easy as possible.
Deliver goods to our customers all over the world with speed and precision.
Reply Customer's questions in one working day.
E-mail:sarahjinghe1@gmail.com

vokjj2@gmail.com

Thank you for accessing hellosuitlady.com. We respect your privacy our visitors and customers. We want to protect your personal information. To learn more, please read this Privacy Policy.

1 Registration and Ordering:
During registration, you will be prompted to provide us with your name, shipping and billing address, phone number, email address and credit card number.

In addition, we may also ask you for your country so that we can comply with applicable laws and regulations, and we might also ask for your gender. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes.

If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.

2 We have McAfee and Norton Internet Security to process securely online credit card transaction. Your payment detail is encrypted and cannot be read as it travels over the internet.

3 Privacy Security: Third Parties

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. The details you provide to us will not be sold to third party organizations absolutly; they may only be shared for the purpose of processing your chosen order as outlined above.

We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

4 Say hey and contact us

Warranty and Return: 30 Days Return Warranty

We pride ourselves in our product quality and strict quality control, but to provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty. Defective merchandises are subject to return or compensation within 30 days: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received.

1. Return Process: sarahjinghe1@gmail.com
2. If you had any problem after you received your item , please send an email to our customer service:sarahjinghe1@gmail.com

• . To guarantee a fast and smooth warranty process, please send us your order number and describe the issue and provide us pictures that display the problem.

Once we have the complaint form back or the details, we will reply you in 24 hours on working days;

Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return will be valid when it is accepted by our customer service center.

1. Return Policy

1 You can return items within 30 days after delivery. We have a friendly customer service, we are always here to serve you. All you need to do is to contact us, and describe the problem or the return reason along with your order number .

2 Items should not be worn out nor washed and the label should be attached.

3 We responsible or partially responsible for all following defective item within 30 days: stains, zipper malfunction, ripped or torn, very poor quality materials, obvious color difference, major difference between the photographed product and the product received.

4 If buyer has chosen the wrong size/color or does like the item (item is not faulty), we can allow return once we receive all information in point. The customer is responsible for all shipping charges incurred on returned merchandise.

5 No exchange or return on promotional items or items on sale.

III. Exchange& Refund

You are guaranteed of returning the item(s) and obtaining a refund once we received your returned items .

Ⅳ. Shipping Fee

Suitlady is not liable for shipping fee under the following:

1 Size doesn't fit

2 Customer ‘s subjective factors and just dislikes the item.

Ⅴ. Package Returned

1 Please tell us the return tracking number after you returned back .

2 In case you have any other questions, please do not hesitate to get in touch with our customer service on:sarahjinghe1@gmail.com ；vokjj2@gmail.com